Recruitment

Full job description

Job Advert: Experienced Dental Receptionist

Make a Difference Every Day in a Modern, Patient-Centered Practice

Are you an experienced and personable dental receptionist who thrives in a fast-paced, friendly environment? Do you enjoy interacting with people, providing exceptional customer service, and helping make every patient’s visit a positive experience? If so, we want you to join our dedicated team at R Dental Clinic!

We are seeking a confident, organised, and compassionate Dental Receptionist to be the welcoming face of our practice. As the first point of contact for our patients, you’ll play a vital role in shaping their experience and ensuring they feel valued and well cared for from the moment they walk through our doors.

At R Dental Clinic, we pride ourselves on offering high-quality, patient-focused care in a modern, four-surgery facility in Bradford. Whether it's providing NHS or private dental treatments, we ensure every patient receives the best care and attention, from routine visits to advanced treatments like Invisalign and smile makeovers.

Your Role:

As a Dental Receptionist, you’ll be the heartbeat of our practice, providing outstanding administrative support to our clinical team and delivering a smooth, efficient service for our patients. Your responsibilities will include:

• Welcoming patients with warmth and professionalism to ensure they feel comfortable and valued from the moment they arrive.
• Managing appointments: Scheduling, confirming, rescheduling, and ensuring the clinic runs smoothly.
• Handling inquiries via phone and email, providing clear information on services, treatments, and pricing.
• Maintaining accurate patient records using dental software (SOE experience is a plus).
• Processing payments and managing billing: Assisting with patient queries in a friendly and professional manner.
• Supporting our clinical team with patient handovers, ensuring excellent communication and coordination.
• Contributing to our online presence by assisting with engaging social media content (Instagram/Facebook).
• Ensuring health, safety, and infection control standards are maintained throughout your daily tasks.

About You:

We’re looking for someone who is proactive, detail-oriented, and enjoys making a positive impact on patient experience. You’ll thrive in a fast-paced setting and will bring both professionalism and empathy to your role.

Essential Skills & Experience:

• Previous experience as a dental receptionist or in a similar customer-facing administrative role.
• Ideally, a background as a GDC-registered dental nurse or dental nursing experience.
• Experience with SOE (Software of Excellence) or similar dental management software is highly desirable.
• Excellent verbal and written communication skills with a professional phone manner.
• Strong multitasking abilities and organisational skills, even when under pressure.
• A proactive, solution-oriented attitude and impeccable attention to detail.
• Friendly, approachable, and always ready with a smile!

What We Offer:

• Competitive salary based on experience.
• Ongoing training and professional development to help you grow in your role.
• A supportive, close-knit team where your contribution is truly valued.
• Additional annual leave linked to length of service.
• Staff discounts on dental treatments
• Free on-site parking with excellent transport links.
• Work in a modern, forward-thinking environment with the latest technology and equipment.

Why Choose R Dental Clinic?

At R Dental Clinic, we believe in the power of teamwork and creating a warm, welcoming environment for both our patients and our team. We value the contributions of every team member and are committed to supporting you in your career development.

If you're ready to bring your skills to a well-established clinic that prioritises patient care, work in a collaborative environment, and help create exceptional patient experiences, we’d love to hear from you!

Apply now or visit www.rdentalclinic.co.uk to learn more about us.

Job Types: Full-time, Permanent

Pay: £23,000.00-£26,000.00 per year

Additional pay:

• Performance bonus

Benefits:

• Company pension
• Employee discount
• Free parking
• On-site parking

Schedule:

• Monday to Friday
• Weekend availability

Education:

• GCSE or equivalent (preferred)

Experience:

• Dental receptionist: 1 year (required)

Work Location: In person

Full job description

Join Our Award-Winning Team as an Experienced Dental Nurse with Enhanced Responsibilities

Take Your Career to the Next Level at R Dental Clinic

At R Dental Clinic, we have been a cornerstone of dental excellence for over 50 years, delivering a full spectrum of top-tier care with compassion, professionalism, and cutting-edge innovation. As a multi-award-winning practice, we pride ourselves on offering a diverse range of NHS and private dental services, housed in our state-of-the-art, four-surgery facility. From smile makeovers to advanced cosmetic treatments and Invisalign, we continually push the boundaries of clinical excellence to ensure the highest standards of care for our patients.

Located within easy reach of Bradford, Keighley, Leeds, Halifax, Huddersfield, and surrounding areas, we offer a convenient and exciting opportunity for you to grow your career within a thriving, patient-focused practice.

Position Overview:

We are looking for an experienced Dental Nurse who is ready to take on enhanced responsibilities and make a significant impact on the success of our practice. This is a fantastic opportunity for a dedicated professional with a passion for delivering exceptional patient care, high standards of clinical practice, and a desire to progress in their career.

In this role, you will work alongside our Management Team to maintain the operational efficiency of the clinic and ensure our patients receive the best care possible. You'll play an integral part in supporting clinical excellence and maintaining the high regulatory standards we’re known for.

Key Responsibilities:

• Chairside Assistance: Provide comprehensive support to clinicians during all procedures. This includes preparing and maintaining surgery rooms, anticipating the needs of the dentist, and ensuring a smooth workflow during patient appointments.
• Infection Control & Sterilisation: Uphold the highest standards of infection control by strictly adhering to HTM01-05 protocols and maintaining rigorous decontamination procedures, ensuring the safety of both patients and staff.
• Outstanding Patient Care: Deliver a warm, compassionate, and professional experience to every patient, ensuring they feel comfortable, confident, and well cared for throughout their visit.
• Clinical Administration: Maintain accurate, up-to-date patient records, ensuring complete confidentiality and compliance with GDPR. This includes handling patient notes and assisting with treatment planning when required.
• Team Collaboration: Build strong relationships with colleagues and patients, working in harmony with other team members to provide a cohesive and efficient service. You'll help foster a positive, supportive environment that encourages team success.
• Health & Safety Compliance: Adhere to Health & Safety regulations and protocols in all aspects of your work. Ensure a safe working environment for both patients and staff under the Health & Safety at Work Act.
• Regulatory Compliance: Uphold the standards set by the CQC and GDC, ensuring all clinical and administrative procedures are followed to maintain high standards of care and patient safety.
• Mentorship & Training: Support, mentor, and assist in the training of trainee dental nurses, helping to develop their skills and ensure they are meeting practice standards. Share your knowledge and experience to help grow the next generation of dental professionals.
• Practice Development: Get involved in promoting the clinic’s online presence through creating engaging content for social media and assisting with other marketing initiatives. This is a unique opportunity to influence the growth and visibility of the practice.
• IT & Software: Utilise practice management software (EXACT or similar) with ease to maintain patient records, appointment scheduling, and other administrative tasks efficiently. Knowledge of SOE (Software of Excellence) is highly desirable.

What We Offer:

• GDC Registration Fees: We’ll cover your GDC registration fees to ensure your credentials are always up to date.
• Continuous Professional Development: Access to a funded CPD program, offering you the resources and training to continue your professional growth and stay ahead in your career.
• Additional Annual Leave: We offer extra annual leave based on length of service to ensure you have the time to recharge.
• Staff Discounts: Enjoy discounts on a wide range of dental treatments
• Free On-Site Parking: Convenient on-site parking with excellent transport links
• Social & Team Culture: Become part of a friendly, inclusive team that enjoys regular social events and team-building activities.

Skills & Experience Required:

• GDC-Registered Dental Nurse: You must be a qualified, GDC-registered Dental Nurse with proven clinical experience.
• Clinical Experience: A solid background in both NHS and private dental environments, ideally with exposure to a wide range of treatments including restorative, cosmetic, and orthodontic procedures.
• Cross-Infection & Compliance Knowledge: A strong understanding of infection control and clinical compliance, including cross-contamination, sterilisation, and regulatory guidelines.
• Excellent Organisational & Multitasking Skills: You will be adept at juggling various tasks, from patient care to maintaining clinical records and assisting the dental team, all while staying organised and efficient.
• Strong Communication: Confident, empathetic communicator, able to build rapport with patients and colleagues alike. Your professionalism will shine through in every interaction.
• Proactive & Flexible: A proactive attitude, with the ability to work independently and as part of a team. You will also be flexible, willing to take on new challenges as the practice grows.
• IT Competency: Comfortable using clinical software (EXACT) and word processing programs. Experience with SOE or similar systems would be beneficial.
• Experience Mentoring: Previous experience in training or mentoring junior dental nurses is a plus.

How to Apply:

If you’re ready to take the next step in your dental career and want to join a dynamic, forward-thinking team, we’d love to hear from you. R Dental Clinic offers the perfect blend of professional development, career progression, and a supportive team culture.

Visit www.rdentalclinic.co.uk to learn more about our practice and submit your application today.

Job Types: Full-time, Permanent

Pay: £22,500.00-£26,000.00 per year

Additional pay:

• Performance bonus

Benefits:

• Company pension
• Employee discount
• Free parking

Schedule:

• Monday to Friday
• Weekend availability

Experience:

• Dental Nursing: 1 year (required)
• Dental assisting: 1 year (required)

Licence/Certification:

• Valid GDC registration (required)

Work Location: In person